CCG FOI 699 – GP Referrals

Responded to: 4th November 2016

I am writing to make an open government request for all the information to which I am entitled under the freedom of information act. In order to assist you with this request, I am outlining my query as specifically as possible.

·         Does the CCG operate or commission, a referral management centre that assesses referrals by local GPs? No

·         If yes, when was this introduced? N/A

·         Which organisation(s) operates the referral management centre for the CCG? N/A

·         Please list the relevant branches of medicine that fall under the referral  management centre’s remit e.g. cardiology, gastroenterology, palliative care etc. N/A

·         How much did the CCG spend on referral management centres for GP referrals in the past three financial years (2013-14, 2014-15, 2015-16)? Please break down by month  N/A

·         Does the CCG track or estimate savings made from using a referral management scheme? If yes, please give actual (or estimated) savings for past three financial years (2013-14, 2014-15, 2015-16)  N/A

·         How many GP referrals did the CCG process over the past three financial years (2013-14, 2014-15, 2015-16)? Please break down by month  N/A

·         Over the past three financial years (2013-14, 2014-15, 2015-16) how many referrals from GPs were rejected? (approx. if necessary) Please break down by month  N/A

·         For this time period please state how many referrals were returned for the following reasons:

i.)            Information missing in the referral N/A

ii.)           Not meeting criteria for commissioning policies and clinical referral guidelines N/A

iii)        A specialist has reviewed the referral and advised the GP on how to treat the patient or has requested other investigations should be carried out ahead of a referral N/A

iv)        Any other reason N/A

Please state any other reasons for rejecting a referral and say how many rejections there were of each type

·         For the past three financial years (2013-14, 2014-15, 2015-16) how many complaints has the CCG received about its referral process?

2013-2014 – 3 complaints

2014-2015 – 4 complaints

2015-2016 – 7 complaints

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