New mental crisis centre finally opens its doors

A new mental health crisis centre has officially opened in Stockport town centre, after operating remotely for the past six months.

The Open Door Safe Haven in Princes Street, should have opened in April, but due to lockdown had to limit its support to telephone or video calls. This free walk-in service provides immediate crisis management and emotional support to any resident of Stockport aged 18 and over. The virtual support will continue for those who wish it.

Sarah, the Open Door Service Manager said “I feel so privileged in being able to open a dedicated service where there is no wrong door in seeking support. At Open Door, immediate help, advice and guidance is available for anybody, anytime, without having to wait.

“We can’t ever say that we won’t need support with our own mental health. We hope that being able to just walk in and see somebody that day or deciding to make an appointment by calling or emailing, will make accessing support feel easy and safe.”

Support group Man About a Dog said, “It’s good to see the centre open. One thing we’ve learned over the last six months is that you can’t beat face-to-face support.”

The Open Door Safe Haven is based at 72-74 Princes Street, Stockport.

Just drop in, seven days a week: Mon-Fri 10am – 8pm and 12pm – 8pm at the weekend.

You can call 0161 5499 717, or or use  the 24/7 crisis line on 0800 138 7276.

The service is not suitable for anyone requiring urgent medical treatment or someone who is acutely unwell and is not a replacement for specialist crisis services.

 Open Door was commissioned by Stockport CCG after extensive review and research of the current population needs. The CCG’s Mental Health Investment Plan identified access and crisis as key themes and approved additional investment to develop the new mental health crisis pathway.

 The helpline is operated by Mental Health Matters and the follow up support is provided by Making Space.